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MACHINE WARRANTIES

Thank you for purchasing our product.

This warranty card is only valid :

  1. 1. If it is purchased in Vietnam.
  2. 2. Two (2) years from the initial date of purchase (please retain official receipts as proof of purchase)
  3. 3. Against any manufacturing faults in materials and workmanship.
  4. 4. This warranty card is filled completely and correctly & sent back to the listed address within 15 days upon purchase.
  5. 5. During the period of warranty, either repair or product replacement may be provided at it’s discretion.

 This warranty does not apply:

  1. 1. If the owner cannot present the warranty card that is matched to the machine type and series.
  2. 2. If the product is for commercial used.
  3. 3. If the defect or damaged is caused by accident (such as fall, fire, accidentally poured with water), natural disasters (such as flood, lightning struck), misused, improper maintenance, or normal wear and tear, or unstable power/electricity.
  4. 4. For spare parts or any accessories.
  5. 5. If it is proved that the product has been serviced or modified by other parties outside our service network.
  6. 6. Shipment cost outside Vietnam area. For the serviced product will not be covered in the warranty,  it will  borne by the owner.

Note: If the product is done being repaired, our service center will inform the owner, and if the product is not picked up in 1 month period then our service center is not responsible for any lost/damages.

For latest terms and conditions of warranty please visit www.dolce-gusto.com.vn

 

WARRANTY CARD

To:

MESA ASIA PACIFIC TRADING SERVICES COMPANY LTD

HCM City : 202 Ly Chinh Thang St., Ward 9, District 3

Hà Nội : 20 Bui Thi Xuan St., Hai Ba Trung District 

 

No. __________   

Consumer’s data

Name  :

Date of birth  :

Address  :

Phone number :

Email  :

 

Seller’s data

Name of stores & stamp :

Name of SPG/B :

Date of purchase :

 

Product’s data

Name of product :

Product code  :

Series number  :

For any promotion information, would you like to be informed via:

  • Phone
  • Email
  • Mail

 

ATTENTION! The warranty only applies If this card is sent back to us at the within 15 days after purchase (POS stamp) or if it is handed back to the store on the same day of purchase.

 This side is for DISTRIBUTOR

 

No. __________  

Consumer’s data

Name  :

Date of birth  :

Address  :

Phone number :

Email  :

 

Seller’s data

Name of stores & stamp :

Name of SPG/B :

Date of purchase :

 

Product’s data

Name of product :

Product code  :

Series number  :

This side is for consumer.